Jason_Ar, making sure that you're able to reply to short code messages is essential. Please tell us, when did this issue first start? What happens when you try to reply "yes" or "no"? What texting app are you using?
It's been this way for quite some time. It's only recently that it has become a problem. I get a message saying 'Couldn't send message' along with an exclamation mark. I'm using the 'Message' app on my phone.
Having full service is crucial. We want to ensure that your messaging is working perfectly without any issues. Not to worry as we will get to the bottom of this and just need a few more details. A private message is being sent to assist you further.
Good morning, this is a courtesy follow up regarding your text messaging dilemma. Our goal is to provide the support you need. Please reach out at your earliest convenience, so we can be sure we addressed/resolved all your concerns.
