No access to voicemail
lnranger
Newbie

After setting up Kyocera duraxv extreme,  a caller can't leave a voice message. When I try to access my voicemail, robot  says inbox is full when it is empty. In settings I hit the button that says clear old messages, but it does not work. Please advise.

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vzw_customer_support
Customer Service Rep

Having access to your email is vital, and we are here to help. To better assist, I'll be sending a Private Message, please reply to it, so we can get started. 

~Maria

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jenjennym
Enthusiast - Level 1

Here's what fixed the problem for me: in voicemail settings, toggle visual voicemail off, then toggle it back on. Voila.

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