I was in your store to purchase a new screen protector and was told to now charge a $30 service fee for to put it on.
What is the definition of “service” in Customer SERVICE Representative? You are paying them a salary to serve customers.
I understand that your salary for reps is around $20/hour. If you took just $1 Billion of your $79 Billion in profits in 2023, you could increase their salary by half ($30K/yr).
When is enough profit enough?!?
