NFL Sunday Ticket

KD1004
Newbie

I have gotten the e-mail that the NFL Sunday Ticket on us is available to redeem. Follow the email instructions and also the instructions from Verizon in another thread, nothing. The tile is under MyPerks but it is not clickable, there is no link. I have talked to customer service multiple times with only being told, they will "put a ticket in". Any ideas if I am doing something wrong or if this is just a continuously broken system within Verizon?

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vzw_customer_support
Community Manager
Community Manager

Thank you for sharing this issue with us. We want to make sure you're able to take full advantage of our promotions and would love to offer additional support to redeem your NFL Sunday Ticket. Please be on the lookout for a Private Note from us!

-Christy

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vzw_customer_support
Community Manager
Community Manager

We attempted to assist via Private Messages as we want to make sure that you have your NFL Sunday Ticket promo squared away. If assistance is still needed, please engage with us there. 
If anyone else is having trouble redeeming their promo, or for more information regarding our NFL Sunday Ticket offer, please visit: https://www.verizon.com/support/nfl-sunday-ticket-youtubetv-faqs/ -Red

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