I signed up for the smart family and was supposed to get a $20 gift card. I have not been able to find it on my account. It's been several months now. Not to mention the smart family app is useless. It is constantly disabling on my children's phone. It isn't a very good source to monitor the phone's. I wish Verizon would fix their problems and give what they promise.
Mpollock1, we'd be happy to shed some light on your concerns regarding the Verizon Smart Family Premium gift card promotion you're expecting. We'd also be happy to troubleshoot Smart Family with you, as we want to make sure that the feature is working for you.
To confirm, what date did you sign up for Smart Family Premium? Could you tell us more about how you signed up? Also, could you tell us more about how the feature is disabling on your children's phone?
~Izzy
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