Unwanted apps after system update

Divemonkey
Enthusiast - Level 2

Something I have noticed after updates I have new apps installed on my phone. So far they are always games, always at the end where newly installed aps show up. These are games I have never downloaded, but they are on my phone, when I check the play store they don't show in my app list, but I can find them and have the option of installing. These apps, (Royal Match, Word Trip, Bingo Blitz this time around) only appear after a recent update.

I am told carriers are the ones that push the updates to phones, if that is true, why is Verizon installing garbage games on phones without better informing people? Yes probably buried in the small print in the ridiculously long TOS that everyone skips over when doing the update, but is there a way to actually opt out of having garbage like this installed. 

They uninstall fine, but what information have they gobbled up already?

9 Replies
Ktinamk188
Enthusiast - Level 1

This just happened to me in the latest update. There were like 8 games too. We pay enough for the phones and service and I don't think this should be allowed. The Google play store even let's us know and warns us about the data different apps collect BEFORE we download them. I didn't get a say in any of this and it's a violation of something Verizon. Do better. 

Coatedwinner1099
Enthusiast - Level 1

Same. Apparently been brought up for a long time, but Im just about sick of it and it continues to get worse, more apps,. As of now I dont believe this problem is on all carriers but most of the big ones. 

Honestly thinking I might just pay my phone off and leave verizon after being a customer for over 15 years because its completely unacceptable. 

Bartels1231
Enthusiast - Level 1

New update today, they  just did this again.

4 games installed without asking with various permissions to open network sockets, multicast wifi, location, etc.

Deleted asap, but very frustrating that they try to squeeze these apps in without asking.  Almost a gig of memory.  

SynthpopAddict
Champion - Level 2

My phone is unlocked so doesn't have all the Verizon carrier software on it, but I've read that the culprit is the Verizon App Manager.  You have to disable it to keep it from installing unwanted games.  Unfortunately, you can't uninstall the App Manager itself because it's part of the carrier software, so you have to keep disabling it constantly.  โ˜น๏ธ

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I'm not a Verizon employee, just another customer trying to help.
apowell1
Enthusiast - Level 1

Same here! It is dishonest and annoying. Do better, Verizon!

Birdmanphil
Enthusiast - Level 1

Verizon has been doing this for a while now and it is an aggregious act. There is a sentence buried in fine print on your verizon contract about pushing updates and how apps might be installed by verizon during an update, but there is NOTHING verizon can say that legitimizes installing 4 games that have incredibly concerning permissions.l everytime we update, and the fact that there is no way to stop it is why consumers need to band together and force large companies to change the way they operate. This isn't just a problem with verizon, countless big tech companies are under fire recently for similar practices.

It needs to stop ASAP but it won't until consumers force digital privacy law changes that actually male sense in 2024

ChazPhone
Enthusiast - Level 2

Most average customers won't notice to care and just mindlessly go about their day and Verizon and the corporate overlord's don't care to change it because they statistically benefit from the game makers who pay them to push these things. It's all one big despicable club and we ain't in it.

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ChazPhone
Enthusiast - Level 2

When you ask why,, their solutions are just some procedures to delete them instead of addressing the problem of not allowing us to chose before hand.

This is not a failure but a plan to fail.. version is notorious for pushing their garbage platforms through clever tricks..just walk into any Verizon store and the sales staff is trained in manipulation practice to sucker people into "upgrades" to more expensive services. It's not just the corporate culture or understandable advertising,  it's the trickery that's so insidious. It feels like fraud.

I get this is the modern mindset to sucker everyone but it makes me not trust anything they say.

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ChazPhone
Enthusiast - Level 2

I have one that can see...They Live 

Corporate America 

 

 

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