I have been a customer of Verizon for over 20 yrs. I called 1 week ago to.see what loyalty perks I might get for being with them for so many years. The run around was off the chart. After 1 1/2 hrs on the phone I was told "Sorry but for some reason you don't qualify for anything". I asked why and she couldn't tell me. I was told that they would turn in a ticket and would call me back in 3 to 4 days. Verizon is a big company and don't about the current customers apparently because I have not hear from them. So I guess I will look for another provider and suspend my one sided relationship with Verizon
