Please fix the glitch that tells your customers that Verizon is closed when you are actually open. I called within the hours of operation and I cannot reach a live agent. It automatically disconnects my call. Come on Verizon you have been known for good customer service, this is the reason why I have stayed with your service. Fix it please.
We're so sorry to hear that you weren't able to reach an agent during our business hours. We're always open Sun 8:00AM - 5:00PM and Mon-Sat 8:00AM - 7:00PM during the callers local time. We're also available here and can help in any way possible.
Just to be sure, were you able to get the help you needed?
~Jesse
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