messages and voice from Verizon now in Spanish
confusedingeorgia

Motorola Moto G Play 2023

When I set up the phone, messages from Verizon were in English. Something happened and suddenly they were in Spanish. I also just had to re-register my account. I have done a 'reset network' as customer service suggested. That did not correct the problem. My language settings are set to American English. The problem appears to be on the Verizon side. How do I resolve the issue?

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vzw_customer_support
Customer Service Rep

We want to make sure we are able to help you get your account set up correctly. To clarify, are you referring to the automated system being in Spanish or automated text messages as well?

~Freddy

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