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Trying to activate a Verizon prepaid phone?
Youngsir0316
Member

I'm having this same problem now with trying to activate a Verizon prepaid phone. An error keeps coming back when I'm trying to register the sim. Can someone help?

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Re: Trying to activate a Verizon prepaid phone?
natashaa_vzw
Verizon Employee

Assistance is here as we know how exciting it is to have a new phone for activation, Youngsir0316. So sorry to hear you have been experiencing issues. Let's work together to ensure we get your new prepaid device activated. To ensure we are on the same page, I'd like to gather some information. Do you currently have a prepaid account with us or are you attempting to use the prepaid phone with a postpaid account? What is the error message you are receiving? Please advise and provide details.

NatashaA_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the  Correct Answer  button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Trying to activate a Verizon prepaid phone?
Youngsir0316
Member

Hi thanks for responding. I bought a new phone from walmart and i tried to

activate it but an error message pops up saying the sim card isnt

registered so i cant get past that part and when i try online its asking

for a number that i haven't gotten yet. So i need 2 register the sim card to

get a new phone #

Content modified as required by Verizon Wireless Terms of Service

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