how to login to account when phone is broken

gadkins
Newbie

I need to log into my account but phone is broken and I cannot get text with verification code. Can't they send code to email? 

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vzw_customer_support
Community Manager
Community Manager

Hi Gadkins, I'm so sorry to hear your phone is broken. The email option is only available if you have verified the email address in the past. We recommend visiting a corporate location vzw.com/stores for assistance. 

-Melissa

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