update cnam
AndyLoidl
Enthusiast - Level 1

Hello. 

we got some phone numbers assigned from Microsoft Teams, and wondering on how to update the CNAM database Verizon is using to show our Name (instead of the number only). thank you

Re: update cnam
vzw_customer_support
Customer Service Rep

We totally understand wanting your name to show when making calls, AndyLoidl. Are you referring to calling Cellular Numbers?

 

We ask because the default for incoming calls to Cellular Numbers would only be the phone number, since users would enter in a Contact for the number calling them to show what name they want to designate to that caller.

-Steven

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Re: update cnam
jmilleriec
Enthusiast - Level 1

Did you ever get this solved?  I have the exact same issue.

Re: update cnam
ryansmith1
Enthusiast - Level 2

Same here. I would like the name of my company to be in place of the standard location (City, State) data that is sent by default. Our info has been updated through Teams Phone and shows correctly on Lookups - CallerID Test

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