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If Data Limit Reached Can still call/text?

If I have a hard data limit set on a line, can the phone still make and receive phone calls and send/receive texts? I can't find the answer in any of the Smart Family FAQs

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boringusername

of course those things don't use data. Well they do but not for the purposes of what counts as "data"

rcschnoor

@PLyons60
wrote:
If I have a hard data limit set on a line, can the phone still make and receive phone calls and send/receive texts? I can't find the answer in any of the Smart Family FAQs

Yes you can.

Verizon_Support

boringusername, we want to help in any way we can! If you have a current Verizon plan, it will come with unlimited text and calls. We hope this information helps! - MichelleH_VZW

braddpetersen

I have found this is not the case. I have Verizon smart family and when my son reaches his data limit he in unable to send/receive texts. It's really frustrating.

Verizon_Support

braddpetersen,

We certainly do not want to have your lines be limited beyond your preference. MMS messages, which can include images, or iMessages/Facebook messages (etc.), use data for their delivery. There should be nothing stopping an SMS text message from going from one device to another, even if a data limit has been reached. Has this been your experience? Does this information help?

ColinH_VZW

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