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Just kids-verification texts

My daughter is on the Just kids plan. She sometimes needs to get verification codes when she has signed on to an app (that I've permitted), but her phone won't let those texts come through (due to the plan). Is there any way around this? She is not able to use an email address to verify her phone on these apps. Thanks

Comments

Verizon_Support

We understand the importance of managing your kids line preferences with the Just Kids Plan. Please refer to the link below:

https://www.verizonwireless.com/support/just-kids-faqs/

MariaV_VZW

tt77

The link that was provided is useless. Has there been a real solution yet to this issue?

Verizon_Support

Our goal is to assist you as much as possible, tt77. The Just Kids plan allows unlimited text message from up to 20 trusted contacts. Since the numbers sending those codes are not listed as contacts those messages are not allow as they are not coming from contact set up as trusted contacts. The plan is working as design. I apologize for any inconvenience this information may cause you.

You can change the plan for that line of service to another plan. Please visit this link (https://www.verizonwireless.com/plans/) to review our available plans.

AntonioC_VZW

invoidzero

I've looked everywhere for a solution to this, it's incredibly frustrating. There should absolutely be a workaround like forwarding verification texts to the parents' phones.

Verizon_Support

Hello, we want to make sure that we are on the same page. Are you also having this same issue on your account? DavidR_VZW

Jv6805

I am having the same issue. My kid needs verification codes for certain app. Please work on something to allow/disable SMS short codes to kids plan.

Verizon_Support

What type of device do they have? TaylorH_VZW

blixem

I just found a work-around although it does take a little bit of legwork. We just enrolled my daughter in the kids plan and she was trying to install Marco Polo. It needed to send her a verification code, which of course wouldn't work. After several unsuccessful attempts, I had her enter my phone number, which is on an unlimited plan.
Once I got the code I was able to see what number Marco Polo used to send their codes from (5 digit number, not a problem). We added that number to her trusted contacts in her Verizon profile (temporarily), as well as to her contacts on her phone (this doesn't work unless the number is in both places). She also had to uninstall / reinstall Marco Polo so she could try again with her phone number. Once she did that, she was able to get the verification code just fine. Happy daughter!

Lacawi

Literally had this issue yesterday 3/21 when we added just kids lines! Your reply worked for us. We thought we almost lost the Polo account completely in the process but thankfully it all worked out. Hopefully this is fixed & integrated with the apps soon!

[Deleted User]

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