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150 rebate for switching

i justed switch from us cellular to Verizon told that I be getting 150 for each line for switching.well I got one of the 3.was told by Verizon that the new galaxy s20 series is not included in switching and getting the rebate for switching. if would have known this never would have got the s20 ultra and s20 plus. the sale man at Verizon didn't even know that you didn't get it for the s20's. then to make it better was told my first bill wouldn't be more than 500 come out to find out it was 600 was told my activation fees would be the same as if I did it online at 20 dollars per divece get my bill and I have 180 in activation fees so becarful they will do anything to get you to switch even lie. so know I am fudgeed out of 300 dollar in rebate which was going to use to pay my bill with us cellular but to late to go back now

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Verizon_Support

lee2378,

We don't want you having regrets having made the switch to us. Help is here. Let's take this one step at a time. What steps were you advised to take to earn the $150 per line? Were your rebates submitted? If so, how?

KatiM_VZW

lee2378

the sells man did it in Verizon store for me.called him and he said there was no restrictions on his end but your rebate center rejected it cause they said that the galaxy s20's weren't covered i I got 2 of them.it said I was getting 150 for each line i switched which was 3 line i switched from us cellular.then to top it all off online it said 20 dollar for activation per line said something to salesman about that and he said that he can do that but I am being charged 160 in activation fees instead of 80 so my first bill is damaged near 600 told him I couldn't afford that

lee2378

Sad when you reply to there message and nothing i am going to check into switching back to us cellular sad that Verizon has getting so bad in customer service all there about is the money

Verizon_Support

We'll be happy to assist you any way we can with this issue. I will send a Private Note in a moment, so I can continue to assist you. ChristopherS_VZW

lee2378

It was March 15th tried to reply to your message but couldn't even get it to let me

mjohn5115

What is the exact way to get the Rebate issue resolved completely IF the promo WAS LEGIT ThE RESUTION WOULDNT BE A SECRET THUS NEED TO BE SHARHED PRIVATELY. How to resolve utilizing the 150 promo the activation process is completely no use AT ALL so please don't refer me to ANY OF THE SOURCES THAT CAME WITH THAT CARD. PLEASE. I WANT THE MONEY APPLIED TO MY VERIZION BILL.

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