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4.3 upgrade problems - how can it be undone?

This afternoon (1/21/14) I ran the upgrade. what a mistake. my battery level decreases fast, even without using the phone. I selected airplane mode and when I went into settings it did not actually go into airplane mode. I used to have good wifi connection and now it says unstable. Couple times my camera flash turned itself on briefly -- plus more. How can I undo the upgrade? One internet site said even with resetting the phone not all of the old features return

Comments

Ann154

The OS version update can't be undone.

dougscho

thanks for the reply. Darn!

techchick

Bummer.... this upgrade is so bad and Verizon does not seem to care.

Ann154

techchick wrote:
Bummer.... this upgrade is so bad and Verizon does not seem to care.

Samsung was the one writing the code and made it so it can't undone. Verizon Wireless had nothing to do with the code.

techchick

True on the code front.

However, it was a business decision of Verizon to push the upgrade and I pay the bill to Verizon. Therefore, as far as I am concerned, this mess is Verizon's problem and it is Verizon's responsibility to sort this out with Samsung, not mine or any end user's.

sej1968

We are all screwed. Can't be undone as of right now. I have three S3's in my family and they are all experiencing these issues. I called Verizon and they said they are aware and had me change a couple of things in the menu to improve battery but other than that they are waiting on Samsung . Called Samsung they said they are unaware of the issues of course but to send my phone in and they will look at it, take about 10 days.....yeah ok . Three perfectly working phones basically rendered useless. Read where some people filed a report with the FTC so I did that also. Heard some talk of a class action but nothing definate.

JasonAndBrandy

Duplicate post - please see:

https://community.verizonwireless.com/message/1048101#1048101

Message was edited by: Admin Moderator

dougscho

I tried the "fixes" of turning off the phone, booting to safe mode, etc. My battery now lasts longer but problems still exist such as I can only use airplane mode by making the change in settings (the icon doesn't work anymore), when I get a txt the camera flash will briefly flash, and constantly getting that my wifi connection is unstable then turns wifi off (I never got this message prior to the upgrade). I resolved to live with the problem for another month -- then I qualify for a new phone ------> it will not be a samsung brand

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