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4.4.4

yomonk1
Enthusiast - Level 2
‎01-27-2015 09:16 AM

Samsung support shows 4.4.4 released for Verizon S4 but I am still on 4.4.2 and showing no updates available. When will the update be available to us as Samsung shows?

How do I update my Samsung Galaxy S® 4 to 4.4 KitKat Operating System? : Verizon Wireless Cell Phone...

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vzw_customer_support
Community Manager
Community Manager
‎01-27-2015 11:42 AM

yomonk1, I know the importance of wanting the latest and greatest software for your phone, indeed! Here's a link to our Software Support page dedicated to the Samsung Galaxy S4 http://vz.to/1FjjcfI. Here' you'll be able to ensure you have the software support needed for your phone.

TanishaS1_VZW
Follow us on Twitter @VZWSupport

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yomonk1
Enthusiast - Level 2
In response to vzw_customer_support
‎01-27-2015 01:29 PM

This doesn't tell me anything.  read the OP, I asked why Samsung says Verizon has 4.4.4 and it does not have it available yet. Your link doesn't help in any way.

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jrh4054
Specialist - Level 3
‎01-27-2015 11:58 AM

yomonk1,

There have been two updates since 4.4.2.  They are NG6 and NK1.  You should be thankful you didn't get either update.  NG6 caused multiple problems for a large number of VZW S4 users.  Unfortunately, NK1 didn't fix many of the problems.

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