I have the 4G LTE signal with like 4 bars, and yet I can't surf the net or do anything thing that requires internet data.... First time this has happen ever! Was fine when I went to sleep, woke up and 4G is not doing anything. 3 G works.....restarted phone and everything. Wish there was a way to fine out of 4G is down in my area.
If 4G was down you wouldn't be showing any 4G signal. It would say 3G.
I say 4G just can't do anything with it like surf the web.
Try a different browser or a different device if you can.
Having Lte issues is no fun NewbieLam, especially after you have been enjoying the blazing fast speeds for so long. Let's find out what may be occuring so we can get this resolved. What's your location/zipcode? We can check the area to find out if there have been any reported issues. What error message are you receiving when you try to surf the internet? Please let us know if you receive an error message for other data related applications (text, apps, email). Are the pages coming up or just loading slowly/freezing? You may need to clear the cache and browser history and clear some memory http://tiny.cc/utlgxw. Keep us posted and I look forward to hearing from you.
KinquanaH_VZW
Follow us on Twitter @vzwsupport
Start a new topic or ask questions in the open forum.
