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After updating my Verizon Galaxy s5 my service drop from 4G to 3G on my phones
grq - we want to ensure you remain in the fast lane with your S5 device. I'm here to help. If your 4G signal has not returned on your handset, please complete the following steps to see if it does: http://vz.to/1IBhwTl. If the 4G still doesn't return after completing these steps, please visit one of our corporate stores to obtain a new SIM card: http://vz.to/1bYc0fx. It is important to visit uur corporate store if the SIM card is needed as we do not charge for them however an authorized retailer does. A new SIM card can also be shipped to you via our customer service team if there is no corporate store nearest to you.
EbonyR_VZW
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