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Activating...

Longhorn1980
Newbie
‎12-25-2012 07:46 AM

Received a replacement Samsung Galaxy s3 and I am trying to reactivate it. followed all the steps and all it keeps bringing up on the screen is a buffering sign with the word Activating next to it and its told me to restart the at least 3 times in now a 16 hour process and I'm making no head way here. Any ideas?

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shelyn4
Newbie
‎12-25-2012 08:26 AM

Just bought this for my daughter and tried to activate it last night.  I get the same thing.  Verizon rep told me last night it may be a faulty sim card OR that too many people are trying to activate it at the same time.  I doubt it's the latter as I tried for hours last night and again today.  Seems to me there is more to the story...

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Not applicable
‎12-25-2012 08:31 AM

you guys are trying to activate on the busiest days of the year. There is your issue.

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shelyn4
Newbie
In response to
‎12-25-2012 08:42 AM

My friend bought five iphones, activated them all within minutes.  No sim cards with those.  So one would assume it is a sim activation problem, not just an activation problem.

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Not applicable
In response to shelyn4
‎12-25-2012 08:52 AM

How do you get your iphone to work with Verizon without a sim card?

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demmo86rt
Champion - Level 3
In response to
‎12-25-2012 11:39 AM

If it's not an iPhone 5, you don't need a SIM.

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demmo86rt
Champion - Level 3
‎12-25-2012 11:43 AM

If you are activating a replacement, you should be able to just drop in the SIM and turn on the phone. If that doesn't work, you probably be a new one, and will either have to order one, or go into a store to pick one up.

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DBLISS1920
Newbie
In response to demmo86rt
‎12-25-2012 02:35 PM

I don't even see a place for a SIM card on IPHONE 5. The sales guy said I would be all set when the gift was given and gave me the activation URL. But the error message says NO SIM card. I have a SIM card # - I don't get it and losing interest fast. Smiley Sad

Thanks for any help you can provide!

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breezex
Specialist - Level 3
In response to DBLISS1920
‎12-25-2012 04:30 PM

See the little hole on the side, it's where the SIM card tray is located.  Here's a Youtube video showing how to open it.

https://www.youtube.com/watch?v=2mvQlUBGDaM

Also read this dialog on the Apple Support forums

https://discussions.apple.com/thread/4327783?start=30&tstart=0

PS: Shouldn't the last part of this discussion be in the Apple iPhone 5 forum?

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DBLISS1920
Newbie
In response to breezex
‎12-25-2012 05:19 PM

Perfect response - voila! Fixed.

PS. For those of us who've never had to search for tech support, you end up where you end up - I couldnt tell you where I was --it was in the results to my question.

Thanks again!

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DBLISS1920
Newbie
‎12-25-2012 05:20 PM

Took out the little card (Yes it does come with an actual SIMs card tho some insist it doesnt)...Took it out, and put back in and oil was good with the IPHONE 5 world!

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