After the 4.3 software update, my pictures won't send.

[xbooyah27x]

I realized i had a 4.3 software update just now, and for some reason my pictures won't send anymore. On my phone, it says it did send, but other people aren't receiving them at all. I know that i have to turn on my mobile data (4G) on to send my pictures and not wifi. I don't know if i'm not receiving the pictures or anything. But it sure isn't sending out any. So i have no idea what is going on. Anyone with same problem? or can someone help me? Thanks.

[vzw_customer_support]

xbooyah27x,

I know how important it is to share your pictures, especially this holiday season and I’m happy to help resolve this. We haven’t received any other reports, but we want your picture messaging service to be up and running.

-Do the recipients receive any notifications at all?
-Can they press and hold your picture message, then select Download?
-Is it one specific contact? If not, how many?

I look forward to your answers; in the mean time, please send a picture message to yourself to test it. Do this reset http://vz.to/19NSbDA .

AdaS_VZW
Follow us on Twitter at @VZWSupport

[xbooyah27x · Accepted solution]

Actually, it works perfectly fine now. i don't know what was wrong earlier.

Thanks!

On Thu, Dec 26, 2013 at 11:08 AM, Verizon Wireless Customer Support <

[vzw_customer_support]

Great to know! Thanks for keeping us updated. Just in case you need support again, you can always use this http://bit.ly/yN1P80  .

AdaS_VZW
Follow us on Twitter at @VZWSupport