#Android13
It's been 2 weeks since the update came out but I still have not received notice. I check everyday. I haven't seen any notices or schedule from Verizon. Anyone have any updates?
@jmartinez168
On my Samsung Galaxy S22 Ultra, I received and was able to Update Software to Android 13, back on October 27, 2022. What type of device are you using? It may be s heduled for later depending on the device you utilize.
I have S22 ultra. I heard they even started updating S21 and I still haven't received my update notification
I wish I could help, although I would strongly suggest calling into Verizon and speaking with a Tier II Tech.
I wish you the best of luck.
@jmartinez168 , do you have an unlocked phone? I have an unlocked 22 Ultra and I too check every day for the update to no avail.
Yes. Unlocked. Purchased through Samsung. They had the best trade in value.
Yep! Same here! I am guessing they are giving preference to the locked phones first which would be ridiculous if that were the case. Hopefully we get the update soon.
@jmartinez168 @arc549
If you have an unlocked Galaxy S22 series smartphone and live in the United States but haven't received the update yet, then you can go to the Settings app and navigate to Software Update, and then tap on Download to install the new update.
I have been doing that. Everyday since the end of October. It says the update from sep 29 is the last update. Doesn't say new update available.
Connect the Samsung Galaxy S22 Ultra with your PC using the USB cable.
If this screen appears, an update is available. To install the software update, choose Firmware upgrade and follow the on-screen instructions. ...
If this screen is not displayed, the Samsung Galaxy S22 Ultra already has the latest version
@SaltyS21U_User
I assume you mean using the Smart Switch Desktop App in conjunction with your instructions? I did that last night and despite it saying I have the latest version, I'm still on Android 12 with the October Security Update.
If the update is not available in the settings, we would need to wait until Samsung releases it.
>Patricio
@jmartinez168 I just checked for updates on my phone and it is downloading now!
Unhelpful answer. Samsung already released the update, and if you're from Verizon customer support, how come you don't know that?.
It's Verizon that is holding up the release of the update for S21 Ultra devices, not Samsung.