#Android13
It's been 2 weeks since the update came out but I still have not received notice. I check everyday. I haven't seen any notices or schedule from Verizon. Anyone have any updates?
@jmartinez168
On my Samsung Galaxy S22 Ultra, I received and was able to Update Software to Android 13, back on October 27, 2022. What type of device are you using? It may be s heduled for later depending on the device you utilize.
I have S22 ultra. I heard they even started updating S21 and I still haven't received my update notification
I wish I could help, although I would strongly suggest calling into Verizon and speaking with a Tier II Tech.
I wish you the best of luck.
@jmartinez168 , do you have an unlocked phone? I have an unlocked 22 Ultra and I too check every day for the update to no avail.
Yes. Unlocked. Purchased through Samsung. They had the best trade in value.
Yep! Same here! I am guessing they are giving preference to the locked phones first which would be ridiculous if that were the case. Hopefully we get the update soon.
@jmartinez168 @arc549
If you have an unlocked Galaxy S22 series smartphone and live in the United States but haven't received the update yet, then you can go to the Settings app and navigate to Software Update, and then tap on Download to install the new update.
If the update is not available in the settings, we would need to wait until Samsung releases it.
>Patricio
@jmartinez168 I just checked for updates on my phone and it is downloading now!
Unhelpful answer. Samsung already released the update, and if you're from Verizon customer support, how come you don't know that?.
It's Verizon that is holding up the release of the update for S21 Ultra devices, not Samsung.
Here's why I say it's Verizon that's holding up the S21 Ultra One UI5.0 and Android 13 update:
My wife's Verizon S21+ already received the update two weeks ago. TMobile and AT&T have also released the S21 Ultra update more than a week ago.
Verizon has apparently release the Android 13 update for all S21 and S22 models now, EXCEPT the S21 Ultra 5G model.
Why does Verizon always lag behind with updates?