As of 1/16 been unable to connect to any wifi, authentication error.

Christine90
Newbie

Valid passwords on various networks (home, work, dr ofc, hair salon,etc) are no longer recognized.  Clearly this isn't a router problem but a phone or verizon network issue.  Needless to say my productivity has come to a screeching because I cannot access the internet for email, google docs, etc.  It's now just a very expensive telephone.  Any suggestions ?

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commonsense101
Specialist - Level 2

Forget the networks

Airplane mode

Battery pull

Toggle wifi on/off

Try to connect with a different device, than the good old master reset..welcome to android

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2 Replies
commonsense101
Specialist - Level 2

Forget the networks

Airplane mode

Battery pull

Toggle wifi on/off

Try to connect with a different device, than the good old master reset..welcome to android

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Christine90
Newbie

thanks for your time!

Had to reset &restore but was able to connect at work today - yippee! hoping for same success at home, and around town.

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