Asurion/ubreakifix out of business?

doog4444
Newbie

I sent my phone in for repair of a cracked screen (Asurion claim ID 500786696423). Today I got an email saying it can't be repaired, and to call 888-861-2622 as soon as possible. I borrowed a phone to call, but got a message saying the number is not in service. Is it possible that the repair company (ubreakifix) went out of business? I can't get a response from anyone, and they have my phone.

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mama23dogs
Legend

Ubreakifix is a national chain, so no.  
this is the number that is listed online.   8773202237

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mama23dogs
Legend

Or just call Asurion.  If the phone can’t be repaired they’re going to charge you the full deductible and send your replacement.

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vzw_customer_support
Customer Service Rep

Thank you for contacting us. I suggest that you contact Asurion at 888-881-2622 and let them know waht's going. They will be able to help you with getting in contact with that repair shop.*Debbie

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