Hello, I have a Samsung Galaxy S8+ Model SM-G955U purchased from a Verizon retailer 2 years ago with Verizon GoUnlimited plan. My issue is that I get no reception indoors (Inside my home) and slow reception outdoors, I have to walk into the middle of the street to get 2 bars and 3G connection that drops to 1X connection, My zip code is 85361 and I live in Wittmann AZ, which is a rural city. I have tried resetting my network settings and troubleshooting my phone through the Verizon app, My phone is up-to-date I keep all apps updated from Play Store, and Galaxy Store and I'm running on the latest update (Android P/9) I checked the coverage map and it claims "4G LTE Quality: Excellent" and the whole area is strongly red that supposedly stands for excellent performance. I heard about the signal/network extenders and I was willing to get one until I did some research and I found out I needed to have an Internet provider (which I also tried so many times for the past months) but apparently rural cities are not a priority to ISP and Mobile networks. Phone works great outside my area and reach incredible speeds when downtown. I'm not willing to change service providers since I been a Verizon customer for 3 years and I loved the speeds, but since I moved this April to this city is where the issues started, not just to Verizon in general because I'm glad I get slow connection rather than my brother's; No reception (T-Mobile). I was also interested on upgrading to the S10 5G but I'm gonna hold on until I at least get 4G working before I even think about 5G speeds. Please contact me for more information, I have attached some images to prove my points, including coverage map for 4G.
