How can I get BASIC Visual Voicemail to show up on my voicemail app? Verizon website says it is compatible with android and mo charge. Samsung Galaxy S5 - Android 5.0.1 - Not pre-paid plan. Thanks.
ItchyBrain, we don't want you to miss any important messages. Did you have a chance to set up the free basic voice mail feature on your device?
http://www.verizonwireless.com/support/knowledge-base-14613/
LasinaHH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hi LasinaHH, I have basic voicemail setup and working for a very long time. When I follow the knowledge-base link you provided, on my phone there is no option to setup Basic Visual Voicemail. I have two buttons available. 1. Subscribe to Visual Voicemail for $2.95 /month. and 2. Call voicemail. I cannot find a way to setup Basic Visual Voicemail which is included in my voice/data plan as described on the Verizon Voicemail options chart. In your response you mentioned "free basic voice mail". You did not use the word "visual". Please help me understand, do I need to download another app? ? Sorry for the double reply...
Taking full advantage of the latest voice mail features is awesome, ItchyBrain. Sounds like we need to take a deeper look. I have sent you a private message for the next steps.
JosephE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Hi LasinaHH, I have basic voicemail setup and working for a very long time. When I follow the knowledge-base link you provided, on my phone there is no option to setup Basic Visual Voicemail. I have two buttons available. 1. Subscribe to Visual Voicemail for $2.95 /month. and 2. Call voicemail. I cannot find a way to setup Basic Visual Voicemail which is included in my voice/data plan as described on the Verizon Voicemail options chart. In your response you mentioned "free basic voice mail". You did not use the word "visual". Please help me understand, do I need to download another app? ?
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