Battery life issues on 5.01

Has anyone else had drastically decreased battery life since the update? After the update I factory reset my phone and only installed a handful of apps yet left unplugged the battery completely drains within a few hours with limited use. Yesterday my battery went from full to dead 4 times over the course of the day. I hope Verizon can sort this out.

Accepted answers

Blazer4777

To reiterate, go get a new one. After reading your replies, I see that you haven't tried that yet. I had the same issue with my s4 a few months ago. Exact same symptoms. I don't think lollipop has anything to do with why your phone won't stay powered on. It's a physical issue. The battery is losing connection inside of the battery itself.

Just replace it.

All comments

GalaxyClass

see runtime results:

Battery and Use Run Times, what's your best? in Android

Verizon_Support

pjwalter, you've completed the next best steps to resolve this battery issue. We're stepping in to check a few more things that can improve your battery life. Click http://vz.to/19Mkc1W and follow our troubleshooting guide. Keep us posted.

LasinaH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

pjwalter

I followed all the instructions on the link provided and it is still a problem.. What I am noticing is that the battery seems to go from around 60 to zero in a moment.. When I reboot the phone starts but gives critical battery warning and then shuts down again.. I restart again and the battery is fine.. This did not happen on 4.4.4.. The phone is no longer reliable as I never know when it's just going to power down.

Verizon_Support

pjwalter,

That certainly isn't the experience we want you to have with your phone! It's important that you have a phone that works like it should. Let's make sure we figure this out. Can you try the phone for a few hours in safe mode? http://vz.to/1IrXmrR Does it have the same issues?

AndrewT_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

pjwalter

I did try the phone in safe mode for a few hours and it did not shut down. Part of the problem is though that I didn't use the phone that much because most of the apps I use were unavailable in safe mode. I have determined that it is not a battery drain issue. The phone will randomly shut down. When I restart it will immediately shuts down again right after booting up. I then have to try four or five times of rebooting in order for it to stay booted. I have now done 2 factory resets on my phone and only installed a minimum number of apps, mostly google apps.