Bizmail sending failed

[Renee33]

Hi, I have both my Gmail and Yahoo Bizmail accounts running into the stock mail app on my S4. This has worked great until a few weeks ago, when it stopped being able to forward or reply to Bizmail messages. When I try, I get a 'Sending Failed' message. Gmail reply and forwarding still works fine. Bizmail messages seem to be coming in just fine; I just can't do anything but read and delete them.

What I have tried so far:
Changing the outgoing mail port. It is set up to use 465. I tried both 587 and 25 but it can't connect during setup with anything but 465.
Changing the outgoing server to the verizon server. Again, phone can't connect during setup.
Deleting the Bizmail account and resetting up. No change.
Rechecked my Yahoo settings, and they are set to allow forwarding
Also tried downloading and running the Yahoo app, but it apparently doesn't support Bizmail (what's up with that?)
If I set Bizmail as the default address from which to send messages, then newly composed messages also fail to send.

So, anybody had this issue? What do I do next?

Thanks for any help!

Outside website content removed as required by the Terms of Service.

Message was edited by: Admin Moderator

[vzw_customer_support]

Hi Renee33 - Let's get you back to business! I would like to check the other advanced settings. Are you using server name: smtp.bizmail.yahoo.com and SSL settings: SSL/TLS? Have you reached out to Yahoo to discuss alternate server settings? I look forward to your reply so we can get this resolved!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

[Renee33 · Accepted solution]

Thank you for the reply. I ended up calling Verizon's tech support.

Apparently the fix was changing the security setting from SSL to SSL

(accept all certificates). So I am back in business. Again, thank you for

the reply.

Best,

Renee

On Fri, Oct 4, 2013 at 1:14 PM, Verizon Wireless Customer Support <

[vzw_customer_support]

Great to hear, Renee! I apologize for any inconvenience this caused. Please feel free to reach out to us if you need any additional support.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport