Blocking spam

Naptown5
Newbie

I am getting spammed by lots of email from the "eku.edu" domain.  I have blocked the domain in my email settings but lots of spam still gets through.  Any ideas how to stop the spam?

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vzw_customer_support
Community Manager
Community Manager
Naptown5,

I know the feeling of getting spam messages. Let's try and find a solution for you. If you open the message does it give you an option to unsubsribe at the bottom of the email? Usually, those type of messages allow you to discontinue receiving updates. Please advise we are here to help.


JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Naptown5
Newbie

 

Hello –

Sadly the emails have no option to unsubscribe from the spam.  Each day I receive 25+ emails from different addresses from the “eku.edu” domain.  I have tried blocking all *@eku.edu messages from my Galaxy phone but the emails still come through.  (On my phone I go to Email, settings, spam addresses, *@eku.edu)  Why doesn’t the filter work on my Galaxy?

Help!

  

 

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vzw_customer_support
Community Manager
Community Manager

Naptown,

Thank you for all of your efforts. We will work this out together not to worry. If you open one of the emails and goto the bottom do you see an options to unsubsribe. Also, there may be a phone number or a website that you can go to and stop enrollment. Keep us updated on your progress we are here to help.


JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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WindSailor
Newbie

Beginning roughly around Nov. 1st, 2015, each day I've been getting 20 or more junk mail messages from @eku.edu and other domains such as:

Qi2gzoq@UbKlABw.accinal.com  or vveKMCE@TeA2S1J.ejeweling.com   or VhiYEQ5@KkZ0C8w.accinal.com

.  My desktop computer e-Mail software easily recognizes them as spam based on content and e-Mail address, but not my cell telephone.  Verizon lets you block 15 specific e-Mail addresses, but obviously each of these messages masquerades as a different sender, even if there is a frequently recurring @XYZ.com suffix.

Can one use the * as a wild card in the eMail address blocking list?

Can I buy junk mail filtering software for my iPhone5?

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vzw_customer_support
Community Manager
Community Manager

Hello WindSailor,


I know just how frustrating it is to be overloaded with spam email! Unfortunately, the asterisk cannot be used as a wild card when listing blocked emails. You can certainly search the app store for additional blocking options.


MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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