Bluetooth does not stay connected
annehajos
Newbie

 

Really need help to keep bluetooth connected.  I updated to the new 2.2.1 on 5/20/2011 and it causes the bluetooth connection to drop after a couple of minutes.  Not very safe if you are driving to have to keep re-connecting and then after a couple of times it won't connect at all until you turn it off and on on the phone.  When are they going to FIX the bug they created on the Froyo update!!

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rocknlb
Newbie

I am having the same issue with Microsoft sync and Jaba ear piece. Does anyone have an answer to these issues. About ready to toss this baby.

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arlsho
Newbie

Same problem syncing to vehicle.  Must manually re-sync.  Using Firmware 2.2.1, w/i500.04V.ED03.  Kernal 2.6.32.9.

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arlsho
Newbie

We contacted Samsung.  They first denied there was a problem- even though this issue has internet traction.  Then suggestion was to bring phone in and have it reloaded w/fully charged battery (to also possibly fix the rapid charge loss).  Haven't tried this path yet-

Hoping Verizon also gets after Samsung as many customers are likely recognizing this issue-

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fishingfool1
Newbie

I am having the same bluetooth problem since I updated to 2.2. Verizon had me do a soft recovery on my phone and it worked for a while but went back to disconnect after about a minute.

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todd_70
Newbie

I am having the same bluetooth problem since I updated to 2.2. I did a hard reset and it worked for about a month, and now it's worse-to the point that I try to re-authorize the phone with my car I get what looks like an error message on the phone that flashes real quick and then goes away, so I'm not real sure what the error message is, but it wont connect to the phone once it starts this process. Sometimes when I reboot the phone it will connect to the car, but drop out of a call. It's very sporadic and annoying. I tried to go the Verizon store and get a new phone-even something off of Android and they said not without a high cost. This is phone is Sh**T :smileysad:

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ChristinaB_VZW
Verizon Employee

Hi Todd 70,

 

I would like to suggest removing the phone from your Bluetooth paired devices in your car, and then re-add it. If this does not work for you, please let us know the make and model of your vehicle. 

 

Thank you and have a great day!

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vzcust1
Newbie

ChristinaB_VZW wrote:

Hi Todd 70,

 

I would like to suggest removing the phone from your Bluetooth paired devices in your car, and then re-add it. If this does not work for you, please let us know the make and model of your vehicle. 

 

Thank you and have a great day!



I have tried it all, shutting phone off and turning it back on,   resync with the blue tooth., removed the phone from the blue tooth device and added it back.     The only thing that works is removing the battery and putting it back in, very very frustrating.

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fishingfool1
Newbie

Turning bluetooth off on your phone then back on and hit the sync button on your phone works most of thine time for me. Very frustrating. Will probably switch to At&T and a new phone as soon as my contract is up.

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nickjr
Contributor - Level 3

fishingfool1 wrote:

Turning bluetooth off on your phone then back on and hit the sync button on your phone works most of thine time for me. Very frustrating. Will probably switch to At&T and a new phone as soon as my contract is up.


I had ATT and it is the worst, I am looking to going to Sprint..
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Not applicable

I understand this is a frustrating issue and would like to help. I checked and I am not showing this as a known reported issue with this device. That doesn't mean there aren't several people having this issue, but not every Fascinate is having this issue. I was also unable to duplicate on my own phone or our test phones. First, do you have any 3rd party antivirus or task killers installed? If so remove those. If you have a battery saving app, check to see if there is an option to exclude Bluetooth. Does this happen with other Bluetooth devices like headsets? If this is still occurring, I would suggest a factory reset. If that doesn't resolve it, the next step would be a replacement phone. 

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Jpanzir
Newbie
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