Caller ID not working.

roxygrl1118
Newbie


When I receive an incoming call on my Galaxy S5, the phone number shows up without a name.  All of these are listed as contacts in my phone but their name doesn't come up.  When I look at recent calls, the names are there, they just dont show up when the actual call is coming through.

How do I fix this?  It just started a few days ago.

Labels (2)
0 Likes
Reply
1 Reply
vzw_customer_support
Community Manager
Community Manager

Let's get your callers identified, roxygrl1118. Please visit http://www.vzw.com/myverizon and log in. Click My Device and Manage Features. Please ensure that Caller ID is an active feature. Keep me updated as I would be happy to troubleshoot further if needed.


Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

0 Likes
Reply