Can anyone tell me why my Galaxy Note 3 is freezing and wont send texts?

l3obby87
Newbie

Can anyone please tell me why my Samsung Galaxy Note 3 is freezing and wont send texts

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vzw_customer_support
Community Manager
Community Manager

13obby87,

Oh my, that's not good let's ensure your phone is working as it should be! Is your software up to date? Does it happen with all messages? Are you using the native Messaging app on your phone? Try resetting the messaging app by going to: Settings, Application Manager, Messaging, force stop, clear data and clear cache then retest and keep us posted.

KarenC_VZW
Follow us on Twitter @VZWSupport

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