Help! I can't make any toll free calls from my cell, including trying to call Verizon for help. I have a Samsung S21 Ultra 5G.
As a valued customer, your account and device concerns are our concerns too.
We're sorry to hear that you're unable to make toll-free calls from your mobile phone. May I ask are you experiencing issues placing toll-free calls while in the US or while outside the US?
Please try rebooting your device too.
-Robert C.