Can't make or receive calls

fairflowers
Newbie

I bought the S6 four days ago.  The last call I received was yesterday at 1 pm.  I tried making calls this afternoon and it says dialing and then after about 60 seconds says no signal.  Calls made to my number do not cause my phone to ring and they go to voice mail.   I can text, surf the Internet, and I have 3/4G and I have two bars of service.

Anyone else having this problem?

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Dallas71
Enthusiast - Level 1

I just started having this problem last night


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stef7
Master - Level 2

The tower in your area having problems?

Otherwise, try this: power down the device. Remove SIM card. Wait 4-5min. Re-Insert SIM card. Possibly the SIM card needs to be reseated, or you need a new SIM card (If reseating doesn't work, I'd go to a Corporate Verizon Store for a free replacement... and I would not leave store unless it worked).

fairflowers
Newbie

I ended up calling Verizon for support and reseating the SIM card is what did the trick. I haven't had this problem since.

Sent from my iPad

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stef7
Master - Level 2

Glad you got it fixed. Thanks for updating people with the resolution.

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