Can't make or recieve calls on Galaxy S20 FE 5G, getting roaming message when calling out

ljv305
Newbie

Since yesterday, I can't make or receive calls on my cell from my home address in 33129 zip code. Getting roaming message when calling out and incoming calls get a message as well. Have tried customer service multiple times with no results. All solutions failed and no problems with account. Any ideas???

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vzw_customer_support
Customer Service Rep

Hi there. We certainly want to look into this for you as having service is important. Is there any pending updates in the phone now that need done?

*Heather

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