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Can't send or receive texts...

takearushfan
Enthusiast - Level 1
‎04-27-2023 05:19 PM

Edit, I THOUGHT my roommate had the same issue.   It's only me.  I bet it's the recent update from today.  Can you rollback an update?

I have a S22 that recently did a system update.  My roommate has the same exact phone and his is doing the same thing.  Data, calls, internet etc all work but not texts, be it sending or receiving. 

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vzw_customer_support
Customer Service Rep
‎04-30-2023 05:48 AM

We're sorry to hear about your text messages. We want to make sure that your phone is functioning perfectly and we'd love to assist. We have a troubleshooting assistant that can help you go through basic troubleshooting to clear out this issue. Here's a link you can use to get started: https://www.verizon.com/support/troubleshooter/im-unable-to-send-or-receive-text-messages/ Simply click on "Get Started". 

~Jesse

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vzw_customer_support
Customer Service Rep
‎04-30-2023 05:48 AM

We're sorry to hear about your text messages. We want to make sure that your phone is functioning perfectly and we'd love to assist. We have a troubleshooting assistant that can help you go through basic troubleshooting to clear out this issue. Here's a link you can use to get started: https://www.verizon.com/support/troubleshooter/im-unable-to-send-or-receive-text-messages/ Simply click on "Get Started". 

~Jesse

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