Cannot open some apps

sgtralph
Newbie

Hello, For the past month or so, my GS3 cant seem to open certain apps. If I tap Gmail, it opens and I can see my emails. I try to click on an email and the screen freezes for about 5 seconds then force closes. The same thing happens for approximately half the apps on the phone. I have tried deleting offending apps (except gmail of course), and have even done a factory reset. Nothing works. Any ideas?

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breezex
Specialist - Level 3

Try running in Safe Mode and see if the problem disappears.  If so it's one of your apps causing grief. Also when doing a Factory Reset don't let Google restore your data and apps, because if it is a bad app or bad data causing the problem you will just reload the problem.  And reload your apps one at a time until you find the culprit.

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breezex
Specialist - Level 3

Try running in Safe Mode and see if the problem disappears.  If so it's one of your apps causing grief. Also when doing a Factory Reset don't let Google restore your data and apps, because if it is a bad app or bad data causing the problem you will just reload the problem.  And reload your apps one at a time until you find the culprit.

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