Cant unlock with finger print scanner and alternate password is not working, what should I do?

[Saggo]

Is there a default password???

[tikibar1 · Accepted solution]

If you activated Android Device Manager on your phone and associated it with your Google account, you may be able to use Android Device Manager to unlock your phone. 

[Saggo]

Just got it figured out...that is what it took, thanks!!

[tikibar1]

Wahoo!