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Conference calling codes not picked up

Armynova
Newbie
‎12-23-2012 03:48 PM

I am using a 800 # conference calling service which worked fine on my Droid Thunderbolt.  Just upgraded to Samsung Gal III.  Now I get in to the service using the 800 number, but the conf calling service does not pick up the conference ID 10 digits and #, just says I dialled an incorrect conference ID number.  It jumps to this message even before I complete the code sometimes.

Any setting to enable secondary numbers after connecting to a call?

Thanks.

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Armynova
Newbie
‎12-23-2012 03:59 PM

Worked on asnother reboot. No problem now.

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vzw_customer_support
Customer Service Rep
‎01-11-2013 06:49 AM

Hello Armynova,

Thank you for reaching out about this issue. Conference calls are super important in the business world and rest assured that we are dedicated to getting this resolved for you. May I ask what software version do you have on the Galaxy S III? Also, when you press the number key to enter the conference ID, do you hear the DTMF tone? If not then please advise so we can partner together and implement a solution for you.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

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