Went on a run today and accidentally dropped my phone, horribly cracking the screen.
What can I do/who can I call to get it fixed? I got it back in July of last year.
Galaxy S3
If you have TEC insurance or some other you can pay the fee and they will replace it which takes about 1 day or so for them to send another S3 to you. If you don't have TEC you can call Samsung and make arrangements for them to repair which will be about 2 weeks maybe less. You can look around where you live and maybe find a local shop which does repairs. You can go buy a new phone. You have many choices and all of them will cost you some money. Sorry to hear about your broken phone but sometimes it just happens. Good luck with getting your phone repaired/replaced.
A broken phone never comes at a convenient time ecletic! No worries! We have replacement options for those unforeseen circumstances! Our best recommendation is equipment insurance. http://tiny.cc/obv0ww If you don't have an equipment insurance plan, take a look at our helpful CPO Program! http://tiny.cc/ndv0ww
Sincerely,
JonathanK_VZW
VZW Support
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