My mobile is data is turned off and only connected to WIFI, however data tracker shows still using data. Took a screen shot of data and ensured data was off, 5 min later shows used .05GB. How is this possible and any other settings to completely disable cellular data (wifi only). Rcvd 4 overage bills during quarantine which seems weird as i'm 95% on wifi (scam likely?)
We understand how important is to learn how your data usage is working and will be happy to help. Please tell us, what model is your device and is the software up to date? Who is your Wi-Fi Provider?
Data isn't reported in real time from your My Verizon..
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