Data boost not working

[Deejanarrow]

I paid for it now, same issues. There billing me for ther service without providing the service. 

[vzw_customer_support]

Deejanarrow, we want to make sure you get the data you paid for, and we are here to help. To clarify, are you still having issues accessing your data from your Data Boost purchase? CourtneyM_VZW

[fallfun]

I ran out of data so purchased a data boost but it is still really slow.

[vzw_customer_support]

Thank you for clarifying the issue you are experiencing. We will be sending you a Private Note to begin troubleshooting and get this resolved.

~Laura

[vzw_customer_support]

Thank you for reaching out for support. We know the importance of being able to access the data services you have purchased and want to ensure you are able to enjoy them. To best assist, we will need to gather more information. What country are you currently located in? How long ago did you purchase the data boost?

~Laura

[vzw_customer_support]

Deejanarrow, please allow us the chance to help check in on this with you. Please send us a Private Note. Thank you! JoseL_VZW