Disable Backup Assistant on device no longer on VZW network

bdennin72
Newbie

Just downsized my VZW service from a Galaxy S4 mini but still use the device connected to wifi for email and web access.  How can I disable/stop the daily backup assistant run?

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vzw_customer_support
Community Manager
Community Manager

bdennin72, you can still get the same amazing service on that Samsung Galaxy S4 device. You can disable Verizon Cloud in Settings>Acccounts>Verizon Cloud.

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bdennin72
Newbie

On my S4 mini, under Settings/Accounts I do not have Verizon Cloud.  My device shows the following:

Backup Assistant Plus

Amazon

Facebook

Firefox

Google

Messenger

Microsoft Exchange Active Sync

+ Add Account.

If i go to Backup Assistant Plus, there is a line Sync Contacts with a check box, but I cannot uncheck this box. If I tried to remove the check I get "Error  Backup Assistant Plus has lost network connection. Please try again.

Thank you.

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