Display flickering issues

kkrug
Newbie

Tried the factory reset weeks ago and it worked for a bit.  But did the factory reset and resolved for less than halfthe day.  Any fixes out there as I cannot access the display.

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kkrug
Newbie

Screen will stay off unless I select numerous times the power button and or the home button.  Had to get a product exchange

[Personal information has been removed as required by the Verizon Wireless Terms of Service]

Thank you,

Verizon Moderator

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vzw_customer_support
Customer Service Rep

kkrug, flickering screen issues would leave me equally as concerned too. To clarify, does your screen flicker on and off, or does it stay off with the occasional screen flash?


Does the screen stay dark in essence?


NicandroN_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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kkrug
Newbie

Screen will stay off unless I select numerous times the power button and or the home button.  Had to get a product exchange

[Personal information has been removed as required by the Verizon Wireless Terms of Service]

Thank you,

Verizon Moderator

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vzw_customer_support
Customer Service Rep

I am glad to know that you were able to get the device replaced kkrug. Please let us know how that device is working out for you. Thank you for being a part of our family, we appreciate you and your business.


TionnaB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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