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Drivers for Mac?

I just got a Fascinate, but when I plug in the USB cable to my computer, nothing happens. The phone recognizes that it has a USB connection, but it does not bring up the option to mount, and the computer does not show that any device is plugged in. I have tried it with the phone set to be recognized as a mass storage device and with it set to sync media...nothing happens.

Any ideas?

Comments

VZW_Zrock02

I have provided some information below that will help with mounting your device with a Mac.

If your SD card is saying busy or not showing up in the notification bar, I would review the following sections:

***Please note a SD card is required.

Step 1 - Mounting your SD card (if you have an existing SD card)

-Select your menu key
-Select settings
-Select SD card & phone storage
-Mount SD card (if Unmount is showing, it should be already recognized and may need to be formatted)

If step 1 worked, you can put the device in Mass Storage mode so that the computer will recognize your device. I have provided the instructions below.

http://search.vzw.com/?do=viewdoc&id=32304

Step 2 - Formatting the SD card ***If step 1 did not resolve the issue

***Caution, if there is information already on the SD card, it will be erased. The step for formatting is below:

http://search.vzw.com/?do=viewdoc&id=32372

Step 3 - Lastly, if step 2 does not work, I would recommend removing the SD card, and placing it back in. I have provided the instructions below:

http://search.vzw.com/?do=viewdoc&id=32041

***you may also want to try another USB port on the Mac (if available).

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