Droid turbo will not unlock after using device manager

Crissy27
Newbie

How do i unlock my droid turbo after locking it with device manager? It has a pin screen and it keeps telling me it is wrong.

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vzw_customer_support
Customer Service Rep

Crissy27,

I can understand wanting to get the phone unlocked. I would like to make sure we are on the same page. Did you unlock it via the Android Device Manger via your Google account? If so when doing that is the pin that you just created the one you are entering that says it is incorrect? Have you tried to set another unlock pin to see if that will work?



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