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E-mail frustration

I had to hard reboot my phone the other day. Now having an issue with 2 things....

1. Can't get my text messages to stop coming in via email.

I have tried to follow the steps on here-select email, settings, choosing account, scrolling down to more settings, I can't find the SMS uncheck

button.

2. When I delete an email on my phone its now deleting in my actual online account. I don't want it to do that but I don't really anything obvious to uncheck to make it stop.

Comments

Verizon_Support

Thanks for reaching out to us, jennjenn1023!

I apologize you are having issues with the phone since the reboot.

When you get the messages in the email, is it a work email or personal email?

I ask this because I have seen this happen with corporate email before.

Please follow below steps to stop receiving SMS from device to Exchange email inbox:

Settings -> Accounts -> Exchange account -> select email -> Uncheck 'Sync SMS' option.

As far as the email that is deleting from the online account, is that your personal email address or a corporate email?

TamaraH_VZW

Follow us on Twitter @VZWSupport

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