An Accepted Solution is available for this post.

Email app not working (hotmail). Can anybody help?

TimBedet
Newbie
‎12-22-2012 10:40 AM

My email stopped working on my phone this Thursday.  When I send an email, it says sign-in failed.  I put in my correct password and it is not working.

Does anybody know how I can fix this?

Thanks,

Tim

Labels (2)
0 Likes
Reply
2 Replies
An Accepted Solution is available for this post.
demmo86rt
Champion - Level 3
‎12-23-2012 11:46 AM

You May have to delete and re-add your email account.

0 Likes
Reply
An Accepted Solution is available for this post.
vzw_customer_support
Customer Service Rep
‎01-11-2013 03:13 PM

Email is definitely an important part of a smartphone and I want to make sure yours is working. Is this for your Gmail or a different email account? First verify that you can access the email account from your browser. If it is working there, and still not on the phone, you may need to remove the email and re-add as demmo suggested. Here are the steps to remove http://bit.ly/13ncbIM and re-add http://bit.ly/WyDpp8 your email account.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply