Email

Jmcems
Enthusiast - Level 2

Since marshmellow update when I delete email in Verizon webmail it does not delete on the stock email on s6

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vzw_customer_support
Community Manager
Community Manager

Jmcems,

I know how important it is to have your email account synced with your stock email account. Just to clarify, are you having difficulty deleting the files from the email account or from the phone application? What have you done already?

JasperM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Jmcems
Enthusiast - Level 2

When I delete from verizon server on webmail and go back to phone and synch email is still.there. I have deleted and added the account on the phone  - cleared the cache and cleared the cache partition

Sent from my Verizon, Samsung Galaxy smartphone

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Jmcems
Enthusiast - Level 2

Any suggestions as to the issue

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vzw_customer_support
Community Manager
Community Manager

I know its important to have your emails deleted from your phone once their deleted from the server. Have you checked the email settings?


KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Jmcems
Enthusiast - Level 2

Yes the email settings are correct. Look at the discussions many people are having the same issues since installing marshmallow. Is anyone looking at the Os update???

Sent from my Verizon, Samsung Galaxy smartphone

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